Shipping & Delivery Policy

We ship all orders from our office through reputed courier partners. Shipping is free within India.

Once your order has been processed and dispatched, it is generally delivered within the estimated delivery timeline mentioned on the respective product page.

Shipping timelines are provided as estimates only and are calculated from the date of order placement. We cannot be held responsible for delays caused by customs clearance, payment processing issues, government restrictions, natural events, or courier service disruptions beyond our control.

We apologize for any unforeseen delays and assure you that we will make every effort to deliver your order safely and as quickly as possible. For any shipping-related inquiries, please contact us at apsarasarees@live.com or call 8802868224.

Order Processing & Dispatch

We strive to dispatch all orders within the timelines specified on the product page. However, delivery schedules may be affected by circumstances such as government regulations, lockdowns, public holidays, or temporary courier service interruptions.

If your order contains multiple products with different delivery timelines, all items may be shipped together once every product in the order is ready for dispatch.

Order Confirmation & Tracking

After placing an order, you will receive an email acknowledgment confirming receipt of your order.

Once your payment has been successfully verified and your order has been approved for shipping, you will receive a confirmation email. If there is any issue processing your order, we will contact you via email with further details or additional requirements.

Regular email updates regarding your shipment and delivery status will be provided.

Returns, Exchanges & Alterations

As each item is specially prepared upon order, we are unable to accept returns on any products.

Customers are strongly advised to review delivery timelines carefully and provide accurate sizing information before placing an order.

Sale Items

All sale items are offered at their lowest discounted prices and are sold as described. We do not offer:

• Returns

• Exchanges

• Alterations

• Refunds

on any sale items.

Shipping Address Guidelines

We do not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide complete and accurate shipping addresses, including the correct postal/ZIP code.

For deliveries to multiple addresses, please contact us at apsarasarees@live.com for assistance.

Once an order has been dispatched, we are unable to redirect or modify the shipping address. Please ensure that the address provided during checkout is correct and suitable for receiving the shipment.

For urgent situations or special delivery requests, please contact us at apsarasarees@live.com or 8802868224.

Duties & Taxes (International Orders)

For customers outside India, import duties, customs charges, and local taxes are not included in the product prices displayed on our website.

Depending on your country's customs regulations, you may be required to pay applicable import duties, customs fees, VAT, sales taxes, or other local charges before receiving your order.

These charges are the sole responsibility of the customer and must be paid directly to the relevant customs or governmental authorities.