CHATEAU BOTANIQUE : Viviana

We ship all orders from our office through reputed courier partners. Shipping is free within India.

Once your order has been processed and dispatched, it is generally delivered within the estimated delivery timeline mentioned on the respective product page.

Shipping timelines are provided as estimates only and are calculated from the date of order placement. We cannot be held responsible for delays caused by customs clearance, payment processing issues, government restrictions, natural events, or courier service disruptions beyond our control.

We apologize for any unforeseen delays and assure you that we will make every effort to deliver your order safely and as quickly as possible. For any shipping-related inquiries, please contact us at apsarasarees@live.com or call 8802868224....Read More

Order Processing & Delivery Delays

We make every effort to dispatch and deliver orders within the timelines specified on the respective product pages. However, delays caused by government regulations, lockdowns, public emergencies, or the temporary suspension of courier services for non-essential goods are beyond our control.

Cancellation Policy

• No order cancellations will be entertained except under exceptional circumstances.
• Any cancellation request submitted after 24 hours of placing the order will be considered solely at our discretion.
• Approved cancellations will be refunded to the original payment method used at the time of purchase....Read More